Customer Care Hub

Hello. What can we help you with?

Find immediate answers to frequent questions, track active orders, or get in touch with the SYA Store customer support team.

Browse Help Topics

Select an issue category for quick guidance

Your Orders & Tracking

Track deliveries, review past purchases, or cancel items

Track Orders

Frequently Asked Questions

Answers to common inquiries regarding shopping, logistics, solar solutions, and auto care.

Orders within Lusaka are fulfilled within 24 hours. For other provinces (Copperbelt, Livingstone, Ndola, Kitwe, etc.), delivery typically takes 2 to 4 business days via our secure logistics partners.

Direct Channels

Reach out anytime

Our support desk in Lusaka is available to answer questions, process orders, and arrange vehicle or solar consultations.

Call Support

Monday - Saturday: 08:00 - 18:00 CAT | Sunday: 09:00 - 14:00 CAT

Email Us

info@syastore.com

Average response time: within 4 hours

Visit Showroom & Garage

Plot No. F/687/A/1/A/8, Makeni Road

Lusaka, Zambia

Free Store Pickup & Garage Diagnostics Available

Send a Support Ticket

Fill out the details below and an SYA Customer Care specialist will get back to you promptly.